Orjeen’s Warranty Policy guarantees that your product is protected from any defects in material, design or manufacturing that may occur after purchase. For specific products, repairs will be made by the authorized service centers authorized by Orjeen.
The warranty does not apply to any cases other than cases of defects in materials, design or manufacturing, and the warranty is limited to repairing the defective product or recovering the value of the product according to what was purchased (and this decision is at the discretion of the after-sales service consultant), knowing that the warranty does not cover all products, You should check the product listing to see if the product includes a warranty.
Twenty-four (24) months warranty will be offered for products sold to buyers in the Kingdom of Saudi Arabia. The repair or replacement of the product under the terms of this warranty does not constitute any right to extend or renew the warranty, and the terms of the warranty are in accordance with the manufacturer of the product in accordance with the policy of the relevant government agencies. In case that your product cannot be repaired but is still under warranty, we will replace the product, and if a replacement is not available, a full refund will be given.
The customer must deliver the product under warranty in its original condition and original packaging and includes all accessories and warranty card. When submitting your repair product, you give your consent to Orjeen and / or the third party that repairs your product to use your contact information to communicate with you regarding the repair service. For more details of the warranties, please see the terms of sale on the site.
How to contact us: You can contact us via email: CustomerCare@Orjeen.com